Current Positions Available:
Applications / Customer Support Engineer
Job Description
We are looking for a hardworking, enthusiastic Applications / Customer Support Engineer (AE) to support the fast growth of our products in North America. The ideal candidate will possess a strong technical electronics background and the ability to understand customer applications.
Location: Solon, OH 44139
*Reliably commute or planning to relocate before starting work (Required)
Job Type:
- Full-time
- 8 Hour Shift (Day)
- Monday – Friday
Responsibilities
- Provide technical support of the Siglent products to new and existing customers by telephone and email
- Provide remote technical support to customer meetings with our sales channel
- Become proficient with core Siglent products in order to provide training to the sales channel
- Use the CRM to track support cases and bring them to closure
- Support trade shows
Requirements
- 2-year or 4-year technical degree
- Work experience in a technical field
- Strong knowledge of basic electronics. Electronics test & measurement instrumentation strongly preferred.
- Experience with Test and Measurement instrumentation including oscilloscopes, power supplies, and function generators. Experience with RF instrumentation including spectrum analyzers, vector network analyzer and RF signal generators a plus
- Ability to explain and present complex concepts in an easy-to-understand manner · Software programming (Labview, Python, etc..) preferred
- Strong verbal and written communication skills · Familiarity with Salesforce and Microsoft Tools
- Test & measurement instrumentation experience
- Enjoy working with people
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
If you are interested in this opportunity, please email your resume to support@siglentna.com.